Steam Support Steam Deck

Steam SupportSign in to your Steam account to review purchases, account status, and get personalized help.

Please select the device or feature that you are having problems with. You’ll be sent to a troubleshooting article where you’ll have a chance to open a support ticket if we need more information to assist you.

Troubleshooting & Help With DeviceHelp docking my Steam DeckHelp With Software IssuesI need help with payment or shippingContact Steam SupportVisit iFixit for parts and repair guides

Drop files here to attach them to your request

Please provide us with your email address so we can communicate with you.

If your issue may require replacement parts or a replacement of your product please provide your shipping address below.

Steam Deck: On bottom-right rear surface. Starts with ‘FX’, ‘FW’, or ‘FV’.

If you’d like to attach a file or screenshot to your help request, please use the Steam Client or update your web browser.

Enter the characters above

Enter the code sent to your email:

Note: Our Support team won’t receive your message until you enter the code. Don’t close this window until you’ve clicked “Send”.