If Your IPhone IPad Or IPod Touch Is Lost Or Stolen

If you lose your iPhone, iPad, or iPod touch or think it might be stolen, use Find My and protect your data.

Look for your device on a map
Mark as Lost
When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device.

Mark your device as lost.

Report your missing device to local law enforcement
File a Theft and Loss claim
If your missing iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement.

File a claim.

Remotely erase your device
If you erase a device that had iOS 15, iPadOS 15, or later installed, you can still use Find My to locate the device or play a sound on it. Otherwise, you won’t be able to locate the device or play a sound after you erase it.

If you have AppleCare+ with Theft and Loss, do not erase your iPhone until your claim has been approved.

Erase your device.

Contact your wireless carrier
If the missing device is an iPhone or an iPad with cellular, report your missing device to your wireless carrier. Ask the carrier to disable your account to prevent calls, texts, and data use. And if your device is covered under your wireless carrier plan, file a claim.

Remove your missing device from your account
If you have AppleCare+ with Theft and Loss, do not remove your lost iPhone from your account until your claim has been approved.

Go to appleid.apple.comto remove the missing device from your list of trusted devices.

AppleCare+ with Theft and Loss is not available in all countries and regions.

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Published Date:March 31, 2022